When will my package arrive?

Orders placed before 2:00pm (ET) will ship the same business day. Your package will arrive approximately 1 to 5 days
for regular, in-stock items shipping to the United States.

What are your hours and contact information?

The quickest way to get help is to send us an email at service@silverbytes.com. Phone help is available

Mon-Fri 9:00am-5:30pm ET at 1.203.703.9018

What is your return policy?

If for any reason you are not satisfied with your purchase, simply return it within 30 days of
original shipped date, and we’ll replace it or refund the cost of the item (excluding shipping fees).
After 30 days the product falls under the manufacturer warranty and therefore product replacements
must be resolved through the manufacturer.

When will I receive credit for my return?

Any outstanding credit for a return will be processed within 5 days.
Credit card refunds can take up to two (2) credit card billing cycles to appear on your statement.

Please note: SilverBytes is unable to accept any item that is not
returned within 30 days of shipment, in new condition and in all original packaging
.

I returned my purchase, how will I know you received it?

Once your return has been received, you will receive (2) automated emails,
one confirming receipt of your package and one confirming your credit. We suggest waiting
5 business days before you contact us about a return. Credits can take up to (2) credit card
billing cycles to appear on your statement.

Are there any current discounts or coupons?

You can sign up to receive emails with upcoming products and promotion/coupon codes by sending us an email at service@silverbytes.com

How do I change the email address on my account?

Login to My Account to change your email address.

How do I unsubscribe from your email?

Login to My Account to unsubscribe from our emails.

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